We process and ship all orders within 7 business days.
Please note that all of our products are handmade, which means each item is unique and may have slight variations from others of the same type. For this reason, we do not accept returns or exchanges unless the item arrives damaged during shipping or there is a verified product quality issue. If you experience any such problem, please contact us as soon as possible so we can assist you. Approved returns must be sent to our email address.
Orders are carefully prepared and packaged after purchase. Please allow additional processing time during holidays or periods of high demand.
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.
Returns related to damage or quality issues must be approved before being sent back. Items returned without prior approval may not be accepted.
Due to the handmade nature of our products, slight variations in color, texture, or detail are considered normal and are not defects.
